Delete your account

You can delete your StatLens account in the app or request help by email.

Delete in the app

1. Open StatLens and sign in to the account you want to delete.
2. Open Account → Account & data → Delete account.
3. Read the confirmation and confirm deletion. If Apple sign-in asks you to reauthorize, follow that prompt.

The app reports whether deletion succeeded. If it reports an error, do not assume deletion completed; retry or contact support.

Request help without the app

Email support@statlens.app with the subject Delete my StatLens account. Include the email address or sign-in method associated with the account so we can identify it. We will verify that you control the account before deleting it and confirm the outcome by email. We will handle the request within applicable legal deadlines and explain any additional time or information needed. Do not send passwords, one-time codes, or sign-in links.

What is deleted

Deletion removes your StatLens account and authentication account, saved and paused player/team lenses and their snapshots, favorites, recent selections, and account settings from our active application database. Apple sign-in authorization is revoked as part of the process. Deleted research cannot be restored by creating a new account.

What may remain

Apple retains its purchase records. Subscription and ownership records held by RevenueCat, our subscription-management provider, are separate and are not automatically erased by in-app deletion. Limited transaction, security, support, and backup records may remain for the purposes described in our privacy policy. Contact us to request review or deletion of remaining personal information.

A subscription stays associated with its original StatLens account. A newly created account cannot automatically restore that purchase, even if you use the same Apple Account. If you intend to keep using Pro, contact us before deleting the original account. We cannot guarantee account recovery, a transfer, or a refund.